If you see something, say something.
We all play a role in keeping our community safe. For bus riders, ADA passengers, 335 SafeRides users, and MTD Operators, the opportunities abound as we travel all over town, into neighborhoods, throughout the downtowns, and at all hours of the day and night.
MTD is a community resource that can nimbly respond to emergencies. We send warming/cooling buses when apartment buildings need to be evacuated. We take suspect information and keep our eyes peeled. And sometimes, we’re a major part in criminal apprehension.
The Department of Homeland Security‘s campaign If You See Something, Say Something seeks to “raise public awareness of the indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity to state and local law enforcement.” Their goal, and our goal, is to encourage you to report suspicious activity, unusual behavior or items, and/or eliciting information.
Talk to Your Operator
MTD Operators are trained in many safety protocols. They also have multiple means of communicating with our Control Center which can readily reach local emergency services. An MTD vehicle is never “alone” when it is on the street.
Sometimes passengers assume that the Operator saw “it.” There’s no way they could’ve missed that, is a phrase we often hear. But Operators are focusing on several things at once. There’s the upcoming passenger stop, the passenger on board asking a question, the approaching traffic light, the pedestrian entering the crosswalk, not to mention all of the surrounding vehicular traffic. So help us all be certain and let an Operator know of things like inappropriate behavior or an item left without an owner, along with any other details they may have missed such as time, general descriptions, and associated bus stops.
If you see something at the bus stop or you don’t have an opportunity to talk to your Operator, there are other avenues to utilize.
You can call MTD at 217.384.8188 and ask to speak to a Supervisor. Whenever MTD service is on the street, we are ready and waiting at the phones.
What Safety & Security Mean to Us
At MTD, safety and security are the highest priority. Safety and security are the focus of many operational policies, training programs, and commitments. Personnel from the Department of Homeland Security as well as the American Public Transportation Association (APTA) and the Federal Transit Administration (FTA) visit MTD facilities on a regular basis to perform safety and security audits. Homeland Security visits twice a year and APTA and FTA come every three. Recommendations from these visits help MTD ensure that safety and security measures are up-to-date and effective.
You can learn more about the resources and training we utilize. And please, let us know in the comments about additional opportunities to increase awareness about reporting suspicious activity.