Thanksgiving is this Thursday and MTD is observing our Fall Break Service Reductions. As you gather around a turkey, ham, tofurkey, whatever you and yours prefer, you may be answering the question, “What are you thankful for?”
In my experience, this formal holiday setting prompts many to start with the basics. At MTD, we are first and foremost thankful for our customers. The tens of thousands of people who get on our buses and vans daily, trust us to provide their transportation to work, doctor appointments, and beyond, are why MTD employees do what they do.
We are thankful to the Champaign-Urbana community for letting us serve you since 1971. MTD’s Mission, Vision, and Core Values go beyond traditional boundaries so we may lead the way to greater mobility.
Also in my experience, a general answer is often prodded for greater detail. So here are even more reasons MTD has to be thankful in 2016.
A local Daisy Troop adopted the bus shelter at Sixth & White.
Adopt a Shelter Program
This year, MTD launched a new program called Adopt a Shelter. This program offers individuals, businesses, organizations, and community groups the opportunity to give back and help MTD keep an eye on our well-used shelters. Since our April launch, five shelters were adopted!
Construction and Infrastructure Projects
Our Maintenance Facility Expansion is entering the final phases. The extra storage is already being filled with buses each night and the upstairs office space is carpeted and furnished. The west side driveway is being poured and the phone system is getting expanded. MTD is thankful for the ability to store all vehicles indoors 24/7/365. This is healthier for our fleet and it is also makes Operator pull out faster. No need to scrape windows or run the buses for extra minutes to restore proper air pressure.
MTD’s CDL Training Center is designed and we are accepting bids. MTD began leasing the land at 1207 East University Avenue in Urbana back in April 2016. Architects and engineers are designing what will, essentially, be a big lot for big vehicles. We’re thankful for the distraction-free space, the opportunity to share it with community partners, and continuing improving our advanced training program. Current plans project construction will begin in the spring of 2017.
MTD’s spent 49% on goods and services in the C-U MSA. 27% was spent in Illinois. And 24% was spent outside the state.
Economic Impact Analysis
MTD published the results of an independent economic impact analysis conducted by TischlerBise. The analysis studied the Champaign-Urbana Metropolitan Statistical Area and the resulting MTD impact on jobs, goods and services, and our local school districts. MTD is thankful for the opportunity to maximize State and Federal tax dollars for a local benefit.
MTD continues to maintain compliance with the ISO 14001 Standard for our Environmental Management System. We continue to review our environmental impact, seek out measures to improve, and track and report that progress to our senior leadership. We are thankful for the ongoing opportunity to reduce our environmental footprint and reduce pollution.
In rain or shine, come fall or spring, MTD’s fleet will be there to deliver the services you need.
MTD was thankful to receive 12 new buses this summer. Three of the buses retired members of our 40-foot 2003 fleet. The remaining nine buses were used towards fleet expansion. This brought our bus fleet to 111. And these buses even featured parts produced in Champaign County!
We’re also thankful that 18 new 40-foot diesel electric hybrid buses are in production for an estimated delivery of early summer 2017! These new buses will retire 40-foot buses from 2003.
Phone System Upgrade
MTD is going strong with our new phone system called ACD (Automatic Call Distribution). Our employees have adapted, we’re using the new tech tools that came along with it, and we’re looking forward to expanding the hours. The customer benefits include shorter wait times, call data for post-incident investigation, and greater awareness of our customer’s call-in experience. MTD is thankful that the tech glitches are behind us and our phone system has entered the 21st century!
Our Outstanding Employees
Every year, MTD acknowledges a year of labor and the employees who went above and beyond the call of duty. At the 38th Annual Awards Banquet, 22 people were recognized for 20 plus years of service. These 22 employees accumulated 555 years of service to the District.
The outstanding work of our Bus Operators, Illinois Terminal employees, and Maintenance team is work worth complimenting! Between January 1 and October 31, 2016, passengers and community members have submitted 80 formal compliments. Thank you!
In turn, MTD employees give back to our community, again and again, through the United Way’s Champaign County Combined Charities Campaign. The 2016 campaign is wrapping up and so far employees have donated just over $32,000 to local, state, national, and international charities!
We would be so thankful if you joined our team! MTD is accepting applications for Bus Operators and has openings in two other areas. Have a wonderful Thanksgiving Holiday and please remember, MTD will not be operating on Thursday, November 24.