September 1, 2015
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Author Archives: Amy Snyder

About Amy Snyder

Amy Snyder is the Customer Service Manager at the Champaign-Urbana Mass Transit District. She writes and manages content for this blog, The Inside Lane, as well as the social media pages for CUMTD.

Take the 280 tranSPORT to Illini Home Football Games

The first home football game of the 2015 Fighting Illini Football season is this Friday, September 4! MTD operates two versions of the 280 tranSPORT on home game days to run fans directly into the action. Follow the Footballs There is a … Continue reading

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Community Outreach Fun

MTD takes time throughout the year to attend community events. We take every opportunity to staff a booth, answer questions, listen to feedback, distribute rider information, and give away fun and useful items! Already this spring/summer we attended touch-a-trucks, safety events, … Continue reading

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A New Service Year, A New School Year

It’s August 17, which means we are officially one day into our 2015-2016 service year! Welcome to our new year and a new school year. In brief, the routes that were tweaked include the 1/100 Yellow, which changed routing slightly in … Continue reading

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2015-2016 MTD Service Year

   The first day of MTD’s 2015-2016 service year is this Sunday, August 16. The updated Maps & Schedules Book is available beginning today on our buses and at Illinois Terminal. Routes Affected MTD collects data and feedback throughout the … Continue reading

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MTD Cleans Up Main Street

Earlier this summer, we reported on the status of MTD’s participation in the Adopt Urbana program. This post covered our commitment to the program as well as our recent adoption of Main Street between Vine Street and Glover Avenue. Our … Continue reading

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Secretary of State Audit

MTD’s training program is robust and ongoing. A significant piece is the execution and maintenance of our Third-Party Certification for Commercial Driver’s Licenses (CDL) from the Illinois Secretary of State. This certification enables members of MTD’s Safety and Training Department to … Continue reading

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Mental Health First Aid Training

“Mental illness is nothing to be ashamed of, but stigma and bias shame us all.” Bill Clinton It is common to sign up for a first aid course. Maybe it’s a work requirement or perhaps you want to be able … Continue reading

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Green Light: Environmental System Audit

This time last year, we blogged about this very same audit for our ISO 14001:2004 certified Environmental and Sustainability Management System (ESMS). And as that post detailed: MTD’s ISO 14001:2004 certification is “good” for three years. Part of the certification agreement is … Continue reading

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Independence Day and MTD

There will be no MTD service this Saturday, July 4 in observance of Independence Day. Thank you for making adjustments as MTD employees enjoy the holiday with their families. Service will be unaffected on Friday, July 3 and we’ll return … Continue reading

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Developing a Quality Management System

MTD is committed to quality service. We tell you we’re working towards constant improvement, value feedback, and seek to provide the best customer service possible. Efforts are made every day to answer these calls, but there is also an international standard MTD is … Continue reading

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Champaign-Urbana Mass Transit District
1101 East University Avenue
Urbana, IL 61802-2009
(217) 384-8188
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